Your orders list

Orders in the menu lists every order, newest first.

The tabs

All

Every real order.

Awaiting fulfilment

Paid, but not sent yet. This is your to-do list.

Unpaid

Waiting for payment, or the payment failed.

Refunded

Partly or fully refunded.

Tests

Test payments. They're kept out of everything else.

Finding an order

• Search by order number, name, email or postcode.
• Pick dates: Today, Yesterday, Last 7 days, Last 30 days, This month, or your own.
• Selling in more than one country? Filter by country too.

Downloading

Press Download to get what you're looking at as a spreadsheet file (CSV). It opens in Excel, Numbers or Google Sheets.

Doing several at once

Tick orders to see Mark as sent and Download these. Mark as sent emails each customer, up to 100 orders at a time.